how to uninstall the trial app and the system files?

Discussions about rSAP installation
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GreenBeret
Posts: 4
Joined: Thu Jul 12, 2012 7:46 pm

how to uninstall the trial app and the system files?

Post by GreenBeret » Thu Jul 12, 2012 7:57 pm

I tried to install the system files without rooting my HTC One V, just to see if it's working by accident or not.
as expected I received the failure message "installation failed. mount failed null"
the rSAP Trial app was not able to run.
so I uninstalled both apps.

now i'm facing the problem that NO bluetooth connection to headsets is possible anymore.
I'm getting the failure message (translated from german): "the process com.android.phone stopped"

my questions:
how to get my phone back to normal bluetooth communication?
which uninstallation steps do I have to do?
are there files I need to delete manually?

with greetz
GreenBeret

admin
Site Admin
Posts: 4125
Joined: Wed Mar 23, 2011 4:12 pm

Re: how to uninstall the trial app and the system files?

Post by admin » Fri Jul 13, 2012 5:55 pm

Without root rights you cannot mess up your system. It is impossible to make permanent changes. If you uninstalled the rSAP trial and the installer the phone is like it was before. A reboot might help.

GreenBeret
Posts: 4
Joined: Thu Jul 12, 2012 7:46 pm

Re: how to uninstall the trial app and the system files?

Post by GreenBeret » Sat Jul 14, 2012 10:02 pm

What if theory differs from reality?
Any hints?

Multiple reboots didn't help.

admin
Site Admin
Posts: 4125
Joined: Wed Mar 23, 2011 4:12 pm

Re: how to uninstall the trial app and the system files?

Post by admin » Sat Jul 14, 2012 10:22 pm

You must have a different problem related with the "Phone" app. Try to delete the user data of "Phone" app in app settings. Perhaps some contact data causes problems. If nothing else helps try a factory reset.

GreenBeret
Posts: 4
Joined: Thu Jul 12, 2012 7:46 pm

Re: how to uninstall the trial app and the system files?

Post by GreenBeret » Sat Jul 14, 2012 10:30 pm

Thx 4 the hints.
I'll give Feedback when I have results.

GreenBeret
Posts: 4
Joined: Thu Jul 12, 2012 7:46 pm

Re: how to uninstall the trial app and the system files?

Post by GreenBeret » Wed Jul 18, 2012 9:14 am

problem solved with hardware reset
after 3h work phone is working like before ;)

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